In other words, an immigration consultant or lawyer may assist clients with their application, but they should not log in to the portal using a client’s credentials or sign the application for them. Representatives could certainly help prepare the documents applicants must upload to the portal. The dedicated portal is a tool to be used by clients to upload IRCC forms and supporting documents required for the immigration decision. The only part of the process that representatives can’t do is open a portal account or electronically sign the application for their clients. As with other immigration programs, representatives may continue to provide guidance and assist their clients as they navigate all aspects of the requirements of this pathway.
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